d4444 Privacy Policy

1. Introduction

d4444 ("Platform", "we", "us") is an online casino and sports betting platform for Bangladesh. We treat the protection of our users' personal information as our highest priority. This privacy policy explains what information we collect, how we process it, and for what purposes — when you register on d4444, play games, or use any of our services.

This policy is an integral part of d4444's terms and conditions. By using our platform, you are considered to have accepted the terms set out in this privacy policy. If you disagree with any part of this policy, we ask that you refrain from using our services.

Our platform uses SSL encryption and modern security technology to keep your information safe. We believe transparency and user trust are the foundation of a secure and reliable platform.

2. Information We Collect

d4444 collects various types of information to run its services smoothly. Below is a detailed breakdown of that information:

2.1 Registration & Account Information

When you create an account on d4444, we collect:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile number (Bangladeshi)
• Password (stored in encrypted form)

2.2 Identity Verification (KYC) Information

In the interest of security and fraud prevention, we may verify your identity at certain stages. Information collected in this process may include:

• National ID (NID) or passport copy
• Proof of current address
• Mobile banking account details (bKash, Nagad, Rocket, Upay)

2.3 Financial Transaction Information

To ensure the security of your deposit and withdrawal transactions, we record the transaction date, amount, payment method (bKash, Nagad, Rocket, Upay, or bank transfer), and transaction ID. Full payment card or account numbers are not stored on our servers.

2.4 Technical & Usage Information

Information automatically collected while you use our platform includes:

• IP address and device type
• Browser type and version
• Operating system
• Session logs and activity history
• Cookie and local storage data

3. Purpose of Data Use

d4444 uses the information it collects for the following purposes:

3.1 Service Operation & Improvement

We use the collected information to manage your account, personalize your gaming experience, process deposits and withdrawals, and improve the overall performance of the platform.

3.2 Security & Fraud Prevention

We use technical information to detect and prevent unauthorized access, fraud, money laundering, and other illegal activities. This is essential for the protection of all users.

3.3 Customer Support

Our 24/7 support team (via live chat and email) may access account-related information to help resolve your issues.

3.4 Legal Compliance

We may retain and disclose information as required to comply with applicable laws and regulations, or in response to a legal process.

3.5 Communication & Notifications

We may use your email and mobile number to send important account updates, transaction confirmations, and promotional information (subject to your consent).

4. Data Sharing & Disclosure

d4444 may share your personal information with third parties in the following limited circumstances:

4.1 Service Providers

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technical infrastructure, and customer support. These parties may only use the information for the specific service they provide and are bound by confidentiality agreements.

4.2 Legal Requirements

We may disclose information in response to a court order, a request from a government authority, or as required by applicable law. In such situations, we will make reasonable efforts to notify you in advance where possible.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset sale, user information may be transferred. We will notify you by email before any such change takes place.

4.4 With Your Consent

Before sharing your information for any purpose not mentioned above, we will obtain your explicit consent.

5. Cookie Policy

d4444 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

The types of cookies we use:

• Essential Cookies: Required for the basic functionality of the platform — login sessions, security verification, and so on.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Used to monitor and improve platform usage.

5.2 Cookie Control

You can disable cookies by changing your browser settings. However, this may limit some features of the platform. Disabling essential cookies will prevent login sessions from working.

6. Data Retention Period

d4444 retains your information only for as long as it is considered necessary:

• Account Information: Retained for the entire duration your account remains active.
• Financial Transaction Information: Retained for the period required by legal obligations.
• KYC Documents: Retained for the period required to meet legal obligations, even after verification.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies are automatically deleted after their set expiry period.

Upon a request to close an account, all personal information will be deleted or anonymized within a reasonable timeframe, except where retention is required by legal obligation.

7. Data Security Measures

d4444 has implemented the following technical and organizational measures to protect your information:

Please keep in mind that no data transmission over the internet can be guaranteed to be 100% secure. You also play a role in keeping your account safe — use a strong password and do not share it with anyone.

8. Your Rights

As a user of the d4444 platform, you have the following rights over your own information:

8.1 Right to Access

You may request at any time to know what information we hold about you. We will respond within 30 business days.

8.2 Right to Rectification

If any information in your account is incorrect or incomplete, you may request that it be corrected. Correcting certain information (such as date of birth) may require identity verification.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained for a set period due to legal obligations.

8.4 Right to Object to Processing

You may stop unwanted marketing communications at any time. To do so, email [email protected] or contact us via live chat.

8.5 Right to Data Portability

You may receive the information we hold about you in a commonly readable format, which you can use with another service.

9. Protection of Minors

d4444 is strictly for users aged 21 and above — this is our firm policy. We do not knowingly collect information from anyone under the age of 21.

Age verification is mandatory at registration. If we become aware that a minor is using our platform, we will immediately suspend their account and delete their information.

If you are aware that a minor is using our platform, please notify us at [email protected].

10. Third-Party Services & Links

Game providers on the d4444 platform (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, PG Soft, and others) operate under their own privacy policies. d4444 is not responsible for the privacy practices of these providers.

bKash, Nagad, Rocket, and Upay each have their own privacy policies as payment methods. When using their services, you will be subject to their respective policies.

11. Changes to the Privacy Policy

d4444 reserves the right to update this privacy policy at any time. If changes are made:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, we will send a notification to your registered email address.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We encourage you to review this page regularly so you stay informed about the latest policy.